Refund policy

Returns & Refund Policy

At The Plug Apparel, we take pride in providing high-quality products and carefully inspect every order before it is shipped.

No Returns or Refunds

All sales are final. We do not accept returns, exchanges, or offer refunds for any products purchased through our website.

Please ensure that you carefully review your order, including product descriptions, sizing, colours, and shipping details before completing your purchase.

Damaged or Incorrect Orders

If you receive an item that is damaged, defective, or incorrect due to an error on our part, please contact us within 48 hours of receiving your order.

To help us resolve the issue, please include:

• Your order number.

• Clear photographs of the item received.

• A brief description of the issue.

We will review your claim and, where appropriate, provide a replacement or another suitable solution.

Order Cancellations

Orders cannot be cancelled, changed, or refunded once payment has been successfully processed and your order has entered processing.

Contact Us

If you have any questions regarding this policy or your order, please contact us:

Email: theplugapparel6@gmail.com

Website: https://www.theplugapparelza.shop